The first National Conference of the PREMs and PROMs Network, promoted by the Management and Healthcare Laboratory (MeS), was held on Monday, October 13, at the Scuola Superiore Sant’Anna. The event offered an important opportunity for discussion and in-depth reflection on the collection and analysis of patient feedback in the healthcare sector, with the aim of enhancing patient-reported information to improve the quality of services.
At the center of the debate was the evolution in the measurement of PREMs (Patient-Reported Experience Measures) and PROMs (Patient-Reported Outcome Measures), as well as the exchange of experiences, data, and best practices at both national and international levels. The conference brought together researchers, professionals, and institutional representatives committed to promoting healthcare quality, with the goal of building a strong bridge between research and practice.
A highlight of the event was the poster session, featuring more than thirty contributions focused on patient experience, participation and governance, the use of digital technologies and artificial intelligence for data analysis, and strategies for quality improvement and results dissemination. At the conclusion of the session, the Scientific Committee awarded five prizes to posters distinguished for innovation, impact, and interdisciplinary approach.
Following the institutional greetings by Professor Milena Vainieri, Director of the Management and Healthcare Laboratory (MeS), and Professor Sabina Nuti, former Rector of the Scuola Superiore Sant’Anna and Director of the Health Science Center, researchers from the MeS Laboratory presented the latest innovations in the field of patient-reported data, highlighting how such information can guide clinical and management decisions.
A particularly significant contribution came from Julia Verne, Former Head of Health Services Clinical Epidemiology at Public Health England and the Department for Health and Social Care, who shared the UK’s experience in the systematic use of patient-reported data to improve the quality and effectiveness of healthcare policies.
The conference reaffirmed the role of the PREMs and PROMs Network as a national reference point for the exchange of knowledge, experiences, and methodologies aimed at fostering a more participatory, transparent, and people-centered healthcare system.